Business News
Changes to passenger rights
The Canadian Press – Jul 11, 2023 / 9:44 am | Stories: 436290
Photo: The Canadian Press
The Canadian Transportation Agency is laying out proposed changes to the passenger rights charter.
The reforms came after the Liberal government passed legislation last month to toughen penalties on airlines, shore up the complaint process and target flight disruption loopholes that have allowed airlines to avoid traveler compensation.
The amendments to the Air Passenger Protection Regulations spell out the circumstances when an airline would not have to compensate customers, narrowing the field so that most technical problems will no…